Service Automation Platform

Your Digital Workplace 24/7

The working environment is changing. These changes are driven by innovative technologies, generational shifts, and new ways of thinking. For happy employees that deliver results, workplace services must overcome daily challenges faced by employees.  GCG delivers a seamless service experience for the digital workplace making work from anywhere easier, better and more rewarding for your business users.

Elevating The Experience



One-Click Solutions for Quick Resolutions


AI-Based Automation for Proactive Remediation

Ticket Management

Seamless Integration for Ticket Management & Visibility

O365 Management

On-The-Go Management and Adoption of O365

Managed End-points

Remote System Troubleshooting and Access

Self Service


Self Healing


Conversational Chatbot


Our Conversational AI Chatbot provides Convenience and Ease of Access for users to achieve Faster and more Efficient Resolutions to their issues. The chatbot acts as a common channel for IT as well as HR/Admin-related Employee Support across multiple platforms to make resolutions and support quickly accessible.

Active Directory User Management

Software Provisioning


Ticket Management

Onboarding and Offboarding

HR/Admin Support (KEDB)

Experience Management Console