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Enterprise Content Management

The Secret to Better Business Management

How often have you had to re-create a document because you can’t find it in your email or on your company server?

As your volumes of mission critical data increases daily, your standard mail service is fast becoming the least-equipped system to manage your company information. Not only is email storage unreliable, it means an employee might be the only one with access to a vital document. That’s a dangerous position for business.

It’s time to make you business’s content management forward with solutions that not only make managing your data easier, but safer, faster, and smarter.

GCG Enterprise Solutions’ ECM technology will capture, manage, store, preserve and deliver all your content and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information, wherever that information exists.

Digital Forms

Improve what you put in.
What you get out will surprise you. 

GCG Enterprise Solutions makes it easy to render your entire data management paperless with fully customizable enterprise software that will allow you to create intuitive digital forms capable of collecting useful information in minutes. 

We’ll show you how to build the most effective data collection forms according to your information targets, then set you up with a collection and distribution system so you’ll be sharing valuable business data for better business decisions in no time. 

Accessible
Mobile forms designed to work on multiple operating platforms
Customizable
Turn your static paper forms into dynamic data entry screens
Flexible
Capture alphanumeric, photos, audio, video, digital signatures, etc
Mobile Capture
GPS location, timestamp, drawings, uploads
Offline Capable
Capture anywhere for automated data delivery in range
Dynamic Integration
Set rules to share grouped data with specific business units

Document Archiving and Management 

Never lose a document again

GCG Enterprise Solutions is ready to innovate the way you manage your digital information assets. 

Not only will we make archiving and managing your documents easy, our solutions make finding them again even easier – and we’ll show you how.

Our solutions attach in-depth identifying metadata to documents and files at the point of entry into your system. That means to find a file, or even just the information in that file, you don’t even need to know where it is, you only need to know what it is.

Rules can easily be applied so that files can be virtually grouped through cross-referencing according to context, project-affiliation, and other variables such as time periods, values and media content. 

This also means information can be unified across different sources, allowing the user to browse and edit content residing in multiple different external repositories within the ECM user interface. 

Workflow Management

Go with the flow of efficiency

GCG Enterprise Solutions offers many years of constant innovation to help you manage your entire operation through one easy-to-assimilate solution. 

And don’t let fear of losing your current data prevent you from moving forward as we’ll integrate your legacy platforms into any new solution we build – we’ll even show you how to finally maximize the value of any archived data that, due to previous limitations, you’ve not been able to process. 

After an in-depth analysis of your business needs, our experienced engineers will apply proven methods to enhance the entire workflow of your business while integrating automated solutions to quickly route documents and information through the system to your analytical software for processing.  

A solution that delivers the power to set security and access rules at every point of transfer, while managing archiving and automatic deletion of documents top free up storage as and when regulations permit.

Case Management

The open and shut solution for your business

For any process that begins by opening a file requiring editing and signatory access and authorization at multiple steps along its lifecycle, you need to ensure complete accountability is maintained throughout. 

GCG Enterprise Solutions’ case file solution takes it further, and is capable of managing a collection of customer communications, forms, process documents, reports and supporting documentation along with other various documents and records. 

The information contained within your case files are extremely valuable so you need to be able to manage them for compliance, audit, and optimized outcomes. GCG Enterprise Solutions’ case management systems and their tools allow you to make real-time, complex decisions that take into account the changing nature of information.

Records Management

We’re making history of mismanaged archives

Institutions that are bound by law to store information whether physical or digital, as evidence of a particular business activity, need to ensure their data can be stored safely over an extended period. 

GCG Enterprise Solutions offers an innovative record management system that enables users to capture, process and view content ranging from physical documents to emails and social content.

We will set up your system not only restrict access to certain individuals at points in time, but instruct the automated disposal of files once it is legally permitted. This will open space for new data entering the system but saves time needed to manage the process. 

Benefits

Improved efficiency
in the storage, retention and disposition of records and records series.

Detailed reports
of which records are eligible for transfer, accession or destruction.

Audit trails 
to track all system activity and the entire lifecycle of records.

Customizable and flexible capabilities
– tailored to the needs of the organization.

Intelligent Metadata Layer

Single-sign-on to all your enterprise information

Regardless of where it is coming from, or where you are, you will be able to find unified information across different sources based on context, not on the system or folder in which the information is stored. This allows you to connect to multiple different external repositories, browse and edit content residing in external sources within the ECM user interface.