The Secret to Better Business Management

In today’s competitive business landscape, SMEs are increasingly turning to IT outsourcing (ITO) to meet their technology needs. ITO involves delegating specific IT functions, such as helpdesk support, software development, or infrastructure management, to external service providers. By outsourcing these tasks to experts, SMEs can access specialized skills, reduce costs, and focus on their core business objectives, driving efficiency and innovation.

Staff Augmentation

Loaning Qualified or skilled staff which are on our payroll to fill in the gaps that are found in the customer’s organization instead of hiring permanent staff.

Staff augmentation in IT outsourcing offers several benefits:

  • Flexibility: With staff augmentation, companies can quickly scale their IT teams up or down based on project requirements. This flexibility is particularly valuable for businesses with fluctuating workloads or those working on short-term projects.
  • Access to specialized skills: IT outsourcing allows companies to access a wider talent pool, including specialized skills that may not be available in-house. This enables companies to leverage expertise in specific technologies or domains without the need for extensive training or hiring efforts.
  • Cost-effectiveness: Staff augmentation can be more cost-effective than hiring full-time employees, especially for short-term projects or tasks that don’t require a full-time commitment. Companies can save on recruitment, training, and overhead costs associated with permanent hires.

  • Overall, GCG’s staff augmentation in IT outsourcing offers companies the flexibility, scalability, and access to specialized skills needed to stay competitive in today’s rapidly evolving business landscape

    Skill-Based Staff Augmentation
    Time-Based Staff Augmentation
    Hybrid Staff Augmentation
    Onshore Staff Augmentation
    Nearshore Staff Augmentation
    Offshore Staff Augmentation
    Dedicated Team Augmentation
    Project-Based Staff Augmentation

    Managed Services

    Our IT Outsourcing Managed Services handle critical tasks and long-term operations for clients. We manage IT infrastructure, cybersecurity, data backup, and provide 24/7 support, allowing businesses to focus on core functions. Our proactive approach and expertise ensure optimal performance, security, and cost-effectiveness in today’s dynamic digital landscape.

    We specialize in IT Outsourcing Managed Services, offering comprehensive solutions tailored to each client’s needs. From infrastructure management to cybersecurity and technical support, we ensure seamless operations and enhanced efficiency. With our expertise, businesses can navigate complex IT challenges and capitalize on emerging opportunities, driving growth and success

    Engagment Services

    Unlocking Efficiency and Expertise: Your Strategic Partner in IT Outsourcing Engagements.

    GCG Enterprise Solutions offers many years of constant innovation to help you manage your entire operation through one easy-to-assimilate solution. 

    In today’s dynamic business landscape, strategic partnerships play a pivotal role in driving growth and efficiency. Our IT outsourcing engagement services offer a tailored approach, seamlessly integrating with your operations to deliver exceptional results. With a focus on cost-effectiveness, flexibility, and expertise, we become your trusted partner in navigating complex IT challenges and unlocking new opportunities for success.

    Case Management

    The open and shut solution for your business.

    For any process that involves a file that requires editing and signatory access and authorization at multiple steps along its lifecycle, you need to ensure complete accountability is maintained throughout. 

    GCG Enterprise Solutions’ case file solution takes it further, and is capable of managing a collection of customer communications, forms, process documents, reports and supporting documentation along with other various documents and records. 

    The information contained within your case files are extremely valuable so you need to be able to manage them for compliance, audit, and optimized outcomes. GCG Enterprise Solutions’ case management systems and their tools allow you to make real-time, complex decisions that take into account the changing nature of information.

    Records Management

    We’re making mismanaged archives a thing of the past.

    Institutions that are bound by law to store physical or digital information as evidence of a particular business activity need to ensure their data can be stored safely over an extended period. 

    GCG Enterprise Solutions offers an innovative record management system that enables users to capture, process and view content ranging from physical documents to emails and social content.

    We will set up your system to not only restrict access to certain individuals at points in time but instruct the automated disposal of files once it is legally permitted. This will open space for new data entering the system and save time needed to manage the process. 


    Improved efficiency
    in the storage, retention and disposition of records and records series.

    Detailed reports
    of which records are eligible for transfer, accession or destruction.

    Audit trails 
    to track all system activity and the entire lifecycle of records.

    Customizable and flexible capabilities
    – tailored to the needs of the organization.

    Intelligent Metadata Layer

    Single-sign-on to all your enterprise information

    Regardless of where it is coming from, or where you are, you will be able to find unified information across different sources based on context, not on the system or folder in which the information is stored. This allows you to connect to multiple different external repositories, browse, and edit content residing in external sources within the ECM user interface.